It's really simple :)
You can start by setting up your free consultation and have a zoom meeting with Michelle to discuss your colors and venue options. She will then put together a shopping cart for you and set up delivery based on your event date.

You can also get started right now by adding any items to your cart and submitting your order. Once received, Michelle will reach out to setup the video call to go over the items and learn about your event.

All rentals are limited quantity and first come, first served. The sooner you reserve, the more options you’ll have—and once an item is booked, it’s gone for that date. Secure your favorites early to lock in the best selection and value.

Arbors are delivered same day and will be dropped off based on venue's requested time. Pickup will be 11pm for all items, if a longer time is needed, there may be an additional fee. 

If you're seeking a custom design, you'll work directly with Michelle to bring your vision to life. Together, you'll create a vision board, define your color palette, and incorporate your ideas and inspiration to design the wedding of your dreams. We'll consider your venue, guest count, table setup, and whether you're working with a planner or DIY-ing your day. From there, we’ll craft a plan tailored to your budget and goals. Custom pricing is higher than our listed rental rates and depends on your needs, whether you plan to rent or purchase, and if the design can be reused for future events (most can 🙂).Fill out our Custom Creation Form to get started—we’d love to work with you!

Arbors are delivered, set-up, and picked-up due to their size and they require at least two people to move them. Other items can be Picked-Up, Delivered by Our Team or Shipped depending on size/qty. 

Pick-up would be at our location near Bristol Mountain in Naples, NY. Pickup is the morning of your event, with returns the morning after your event. Other days/times can be discussed depending on if your items are to needed for another event the day before/after.  

2-Way Delivery & Set-Up Fees Breakdown:
Two team members will be delivering your items and in the vicinity of your event on average eight hours. Time can be discussed upon booking and your venue's requests. The pricing includes time, driving, set-up, break-down and delivery back to Naples.  

Events over $4k have no delivery fee. 

• Customer Pickup & Dropoff at Naples, NY 14512  (Arbors cannot be picked up) - Free
• Within 60 Miles of Naples, NY 14512 (Rochester & Most Finger Lakes) - $345 Delivery Fee
• Within 100 Miles of Naples, NY 14512  (Buffalo & Syracuse) - $445.00 Delivery Fee
• Over 100 Miles of Naples, NY 14512 - Can be quoted based on location and has to be an event over $3k to be considered.  
• Shipping: We can use UPS to ship bouquets, swags and men's florals depending on quantities and weight. 
• Sidenote: For Baby & Bridal shower events during the slower season (November-March) the fees are already worked into the pricing and there is no additional charge on those packages. 

The deposit is half-down upon order commitment and is non-refundable to secure your date. The final payment is due within 45 days of your event. All invoices are online and payable through any major credit/debit cards.

We understand that accidents can happen—spills, guests walking away with centerpieces, or unexpected damage. If any items are returned damaged or not returned at all, disassembled, painted, or missing (such as florals pulled out and used in other places, fire or broken structures), the renter is responsible for replacement.

That’s where wedding rental insurance can help. It’s an affordable way to protect all aspects of your event—including vendors, rentals, and more—offering peace of mind for everyone involved.

Our faux floral pieces cost nearly five times more to create than what we charge for rentals, not including the time and labor it takes to design and assemble them. If anything is damaged or not returned in good condition, we must recoup those costs to replace and rebuild the affected items.Rental insurance ensures security and peace of mind for both of us.

Yes, we do! You can protect Your Event Florals with Affordable Insurance coverage through Wedsure to protect against potential damage to our bouquets, centerpieces, and décor. Wedsure offers instant certificates of insurance, and the process takes just minutes.

✔ Quick & Easy Online Setup
✔ Covers Accidental Damage to Rented Florals
✔ Affordable Protection for Your Event

To get started, click this link to visit Wedsure then:

• For question 1.) Select Wedding as your event type

• For question 2.) You can choose Option 8. Rented Party Supplies for the coverage type.

Then you'll select the coverage amount that works for you. Once purchased, please email us a copy of the certificate. 

Have questions? We’re happy to help—just reach out! 🌿✨

We recommend these insurance providers based on your event type:

• Wedsure (for weddings and private events): Wedsure Insurance
• Special Event Insurance (for birthdays, quinceañeras, etc.): Special Event Insurance