FAQ

Frequently Asked Questions

How Can I Rent?

You can simply choose your collection and order the items inside that collection. You can select your dates on our calendar and see if they are available. If they are not, please reach out to [email protected] or fill out the form on our custom page and we can work with you to make your event special. We can always do custom orders or create matching collection pieces as long as there is enough time prior to your event.

What Can I Expect with a Custom Design?

If you're seeking a custom design, you'll be working with Michelle directly on your vision board, color palette, all your ideas and inspirational photos to design the wedding of your absolute dreams! We will take a look at your venue, head counts, table setups, if you're working with an event planner or DIY we would develop a plan based on your budget and goals. Our team will be very happy to help you plan your special day. Prices vary depending on what you need and if you're planning on renting or purchasing the items upon completion, it also depends if it is an item that could be easily rented for another event (rest assured, most are 🙂). Reach out on our Custom Creation form, we look forward to meeting you! 

What are my rental delivery / pickup options?

You are free to pickup your products in a van or covered truck bed (for arbors) to protect the flowers from driving and weather. Pick-up would be at our location near Bristol Mountain in Naples, NY. Pickup is the day before your event, with returns the day after your event. All prices are based on a three day rental. If more time is needed, it can be added to the contract at 25% of the entire rental price per day with a maximum of 7 days. 
If Everlast Florals is providing transportation, we will discuss prior. We will ask you where the venue is located, how large your order is (Minimum of $500 for delivery past 25 miles) and what your dates are. Additional driving fees will be added for travel and setup services. 

Why Do I Need Insurance?

We know things happen—accidents, spills, and unexpected mishaps. That’s why we require event insurance to protect our rentable florals. Fortunately, coverage is affordable and easy to set up!

The actual cost of the faux flowers and decor that will be used at your event costs us nearly 5 times what we are charging as a rental PLUS all of our time to design our items. If your items are missing upon return/pickup, damaged, or incur other problems, we then need to be able to recoup the cost, re-order and then re-build everything that was not returned to us in good condition.

The insurance gives us both peace of mind and security. 

Do you have an Insurance Recommendation?

Yes, we do! You can protect Your Event Florals with Affordable Insurance coverage through Wedsure to protect against potential damage to our bouquets, centerpieces, and décor. Wedsure offers instant certificates of insurance, and the process takes just minutes.

✔ Quick & Easy Online Setup
✔ Covers Accidental Damage to Rented Florals
✔ Affordable Protection for Your Event

To get started, click this link to visit Wedsure then:

  • For question 1.) Select Wedding as your event type
  • For question 2.) We require Option 8. Rented Party Supplies for the coverage type.

Then you'll select the coverage amount that works for you. Once purchased, simply email your Certificate of Insurance to [email protected].

Have questions? We’re happy to help—just reach out! 🌿✨

We recommend these insurance providers based on your event type: